FAQ


Q. Do we deliver? 

A. Yes, Caribbean Events Services Limited will deliver to your door. Delivery charges are based on location of event and size of order. 

      

Q.  When do you deliver? 

A. We require 24 hours’ notice. We will deliver the day before your event and take down the same day at the end of the event (especially if there is no security available) or the day after the event. 

 

Q.  Do you set up? 

A.  Yes, set up and take down is an option for any event. 

 

Q. Can I pick up my order? 

A. Yes you can pick up your order. We recommend that you arrive with a suitable vehicle and will be responsible for loading and unloading your own vehicle. Remember you are responsible for any damages that may occur with the products. All orders must be paid prior to being picked up. You must present your official St. Lucian ID before order pick-up.

 

Q. How do I reserve items? 

A. Call 758-457-7466/2 at least 24 hours prior to your event and make your bookings. A 50% deposit is required to confirm the booking and the balance amount due prior to or on installation. Product will not be installed if the required payments are not met.  

 

Q. What Forms of Payment do you accept? 

A. We accept cash, cheques approved by your Manager, Visa and MasterCard. Please advise us if you are paying by credit card prior to making a booking 

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